PCA BY THE NUMBERS

Our suite of training courses, education programs and PCA certifications empowers end users with the skills needed to navigate complex business, cultural and personal environments.
Below we outline a recent study of the impact our training has made in a variety of organizations sampling more than 2700 participants over the last year:

LEVEL 1 – REACTION

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95% of participants report the training was acutely relevant to their issues and well worth their time and effort

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80% report tangible takeaways from the training that worked for them and their team members

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98% report the presentation style & materials were highly appropriate

LEVEL 2 – LEARNING

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82% demonstrate increased personal & professional growth

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98% of participants report learning something new and of value during the sessions

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87% report the objectives were clearly defined & met during the training

LEVEL 3 – BEHAVIOR

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85% report applicable how to's in their work environment

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79% report broader & sharper leadership and team-building skills among all who participated in the training

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82% report a greater level of enthusiasm and cooperation in the work environment

LEVEL 4 – RESULTS

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84% of executive officers report a reduction in staff turnover & increased retention

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80% of executive officers report an enhanced collaborative culture

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83% report an increase in morale & a higher quality team focus

IMPACT - WHAT OUR CLIENTS SAY

“One of the most informative and enjoyable training sessions I have attended in a long time. I wish we would have found you all before we spent time and money with other organizations.”

Dr. Diane McDaniel

Indiana Wesleyan University

“Any organization that brings in PSLI and puts the training into practice will definitely improve!”

Mike Brickner

Valparaiso Indiana P.D.

“We have worked with PCA for eight years. Their leadership training is very intense. The classroom part is relaxed with open discussion—but intensity comes when you get put on the spot and out of your comfort zone. They push us into areas that we don’t always consider or think about—until it would otherwise be too late.” Chief Jeff Perry

North Manchester Indiana P.D.

“Understanding the components of trust has helped us tremendously.”

Chief

North Manchester Indiana P.D.

“My staff utilized this opportunity to grow as a team and gain a greater trust among the students they serve every day.”

Dr. Donis Toler

Dublin City Schools

“Since the training, we have overcome barriers of distrust that we hadn’t even recognized before.”

Captain, Fishers, Indiana P.D.

“We have worked with BoB Ross for at least ten years. He oversees many of our training programs to help our people pick up many of the soft skills they need to function and grow in our organization. I can say that their programs have had a huge impact, with as many as 3,000 people going through their training. They continue to successfully replenish an aging workforce.”

Division Chief

Defense Logistics Agency (DLA)

“The kind of leadership training that BoB’s organization brings is sorely lacking in law enforcement. They teach that each officer is chosen and selected—you are accountable for your decisions. You must be an innovator, taking ownership in your work and in your organization.” Chief Mike Brickner

Valparaiso Indiana P.D.

“We have had more than 100 people go through BoB Ross’s leadership programs. He has helped prepare our officers for real leadership. They learn how to communicate more effectively, to be open minded and work well with others who might approach things differently. He is down to earth and truly makes you want to learn and improve.” Captain Dave Hecklinski

South Bend Indiana P.D

“If we are going to ask our people to take on more responsibility within our department and community, we need to train them accordingly. Yet it’s amazing that so many departments don’t do this. BoB Ross’s leadership programs have been a staple for all our command people. Through it they learn so much about planning, allocation of resources, dealing with media, and recognizing people in the organization and leading them. I hold BoB in high regard and I think he does a great job.” Chief Steve Poiry

New Haven Indiana P.D.

“The collaborative leadership training model used in the PSLI Series helps to transform organizations and motivate communities.”

Alex Huskey

Ivy Tech Community College

“I credit you, Lance, and Big BoB (along with all the other instructors) for helping me get the promotion. PSLI is a great program that greatly expanded my knowledge and abilities.”

Bryan Sauer

Lieutenant, Zionsville P.D.

“EVERY officer should go through their training!”

Chief Jeff Perry

North Manchester IN P.D.

PCA is committed to help inspire, serve and guide a new breed of leadership advocates toward positive inclusive change. We look forward to hearing about the challenges or success stories within your organization, company or community.