Results
PCA By The Numbers
Through the years we have found few tools as objective and as effective as the Kirkpatrick model. Using the four outlined areas has helped to quantify the impact our training has made in a variety of organizations over the years. Below we illustrate the impact of our training as defined in the 4 levels of the evaluation model. The tools we have developed to support the training and development are aligned to measurable outcomes. Conceptually, we believe our training is designed for maximum impact. Primarily because we understand the importance of moving a concept to concrete action, as demonstrated in the table below by a sampling of more than 10,000 participants in the last 3 years:
Level 1 – Reaction
98% of participants report the training was acutely relevant to their issues and well worth their time and effort
- 95% of participants report the training was acutely relevant to their issues and well worth their time and effort
- 90% report tangible takeaways from the training that worked for them and their team members
- 98% report the presentation style & materials were highly appropriate
Level 2 – Learning
96% report that goals were clearly defined and presented as practical “how-to’s” during the training
- 92% demonstrate increased personal & professional growth
- 98% of participants report learning something new and of value during the sessions
- 97% report the objectives were clearly defined & met during the training
Level 3 – Behavior
94% report a greater level of enthusiasm and collaborative culture
- 95% report applicable how to’s in their work environment
- 99% report broader & sharper leadership and team-building skills among all who participated in the training82%
- 92% report a greater level of enthusiasm and cooperation in the work environment
Level 4 – Results
95% of leaders report more effective communication and accountability within an enhanced collaborative culture
- 94% of executive officers report a reduction in staff turnover & increased retention
- 90% of executive officers report an enhanced collaborative culture
- 93% report an increase in morale & a higher quality team focus
Impact – What Our Clients Say
“One of the most informative and enjoyable training sessions I have attended in a long time. I wish we would have found you all before we spent time and money with other organizations.”
“My staff utilized this opportunity to grow as a team and gain a greater trust among the students they serve every day.”
“Understanding the components of trust has helped us tremendously.”
“Since the training, we have overcome barriers of distrust that we hadn’t even recognized before.”
“We have worked with BoB Ross for at least ten years. He oversees many of our training programs to help our people pick up many of the soft skills they need to function and grow in our organization. I can say that their programs have had a huge impact, with as many as 3,000 people going through their training. They continue to successfully replenish an aging workforce.”
“The kind of leadership training that BoB’s organization brings is sorely lacking in law enforcement. They teach that each officer is chosen and selected—you are accountable for your decisions. You must be an innovator, taking ownership in your work and in your organization.”
“We have had more than 100 people go through BoB Ross’s leadership programs. He has helped prepare our officers for real leadership. They learn how to communicate more effectively, to be open minded and work well with others who might approach things differently. He is down to earth and truly makes you want to learn and improve.”
“If we are going to ask our people to take on more responsibility within our department and community, we need to train them accordingly. Yet it’s amazing that so many departments don’t do this. BoB Ross’s leadership programs have been a staple for all our command people. Through it they learn so much about planning, allocation of resources, dealing with media, and recognizing people in the organization and leading them. I hold BoB in high regard and I think he does a great job.”
“The collaborative leadership training model used in the PSLI Series helps to transform organizations and motivate communities.”
“I credit you, Lance, and Big BoB (along with all the other instructors) for helping me get the promotion. PSLI is a great program that greatly expanded my knowledge and abilities.”
